This paper looked at E-LOAN benchmarking operation and reported on the issues related to the development of internet-based lending in Taiwan from an evolutionary perspective. Some driving forces for the changes and the opportunities and challenges offered by the growth of online lending business...

This study endeavours to contribute to a better understanding of Service Quality (SQ) in online banking by examining the various dimensions related to creating a satisfactory online banking experience. The authors develop a conceptual model and test it with a convenience sample of 183 online...

Online piracy may substantially undermine intellectual property rights of digital goods. There is much controversy concerning the issue of music piracy over the internet and the implementation of new information technology in Customer Relationship Management (CRM) with the rebirth of Napster and...

This paper aims to study the different models of implementing the internet in financial brokerage, especially in trying to identify the main factors that explain the success of Bankinter in this area of business. Bankinter's position, with respect to the other financial entities in the Spanish...

Multifactor authentication is a tool to combat identity theft and is mandated by the Federal Financial Institutions Examination Council. However, there are only a few US financial institutions that have implemented two-factor authentication. A goal for financial institutions is to provide both a...

Banking through electronic channels has gained increasing popularity in recent years. This system, popularly known as 'e-banking', provides alternatives for faster delivery of banking services to a wide range of customers. This study aims to collect customers' opinions regarding the importance...

As we are in the midst of the one of the longest recessions in US history, more than ever, companies are doing what they must to barely survive through its end. By virtue of their industries, products (both face-to-face and web-embedded) or policies, mergers and acquisitions strategies, a number...

Forecasting the returns from investments in mutual funds is a very difficult problem. This study examines a new forecasting approach and system for the performance of mutual funds in Greece. This is accomplished via an application of a variation of the Theta model on a time series composed of...

This paper explores the state of the art of m-banking in Germany. It initially presents a brief discussion of the main characteristics of German banking practices, which is followed by an overview of the mobile services offered by the top 100 banks in the country. In addition, a detailed...

Criminal Money Management (CMM) has received increased attention in recent years, as organised crime projects by criminal organisations apply transnational and global electronic finance to run their operations. The purpose of this article is to present the core topics relevant to our...