support for the links between perceived security and Perceived Usefulness (PU) and Perceived Ease Of Use (PEOU), reliability … and PU and PEOU, between PEOU and satisfaction and finally between satisfaction and loyalty. The study finally provides …

ease of learning, perceived usefulness and trustworthiness of the banks and of the security measures. However, customer … evaluate the performance of internet banking in Thailand. This study reveals that a perception of insufficient security is the …

ease of learning, perceived usefulness and trustworthiness of the banks and of the security measures. However, customer … evaluate the performance of internet banking in Thailand. This study reveals that a perception of insufficient security is the …

satisfaction measures are still valid in the context of internet banking, and that IBCS depends heavily on security and trust …The purpose of this study is to develop a measurement instrument for customer satisfaction with internet banking (IBCS …

satisfaction measures are still valid in the context of internet banking, and that IBCS depends heavily on security and trust …The purpose of this study is to develop a measurement instrument for customer satisfaction with internet banking (IBCS …

information in an easiest way, provide more usefulness and benefits and also minimise the fraud as providing more security and … applied. The result of regression analysis shows that perceived usefulness (PU), information of internet banking (INF …), perceived risk (PR), security and privacy (SP) shows more influence to increase the intention of external customers to adopt …

satisfaction on loyalty and positive Word-of-Mouth (WOM) as a means of referral. A survey was conducted among 220 internet banking … users in Malaysia who represented the main banking customer base. The results show that customer satisfaction and customer … loyalty enhance WOM. However, the effect of web usability is not significant on WOM. Even though the results confirm the …