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The relative contribution of love and trust towards customer loyalty
Chen, Shu-Ching; Quester, Pascale G. - In: Australasian marketing journal 23 (2015) 1, pp. 13-18
Persistent link: https://www.econbiz.de/10011284767
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How do you really feel? : effect of leaders' perceived emotional sincerity on followers' trust
Caza, Arran; Zhang, Gang; Wang, Lu; Bai, Yuntao - In: The leadership quarterly : LQ ; an international … 26 (2015) 4, pp. 518-531
Persistent link: https://www.econbiz.de/10011376970
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Constructing conviction through action and narrative : how money managers manage uncertainty and the consequence for financial market functioning
Chong, Kimberly; Tuckett, David - In: Socio-economic review 13 (2015) 2, pp. 309-330
Persistent link: https://www.econbiz.de/10011345045
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Disclosing personal information via hotel apps : a privacy calculus perspective
Morosan, Cristian; DeFranco, Agnes - In: International journal of hospitality management 47 (2015), pp. 120-130
Persistent link: https://www.econbiz.de/10011312538
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The process and mechanisms of organizational healing
Powley, Edward H. - In: The journal of applied behavioral science 49 (2013) 1, pp. 42-68
Persistent link: https://www.econbiz.de/10009750733
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Relationship quality and virtuousness : emotional carrying capacity as a source of individual and team resilience
Stephens, John Paul; Heaphy, Emily D.; Carmeli, Abraham; … - In: The journal of applied behavioral science 49 (2013) 1, pp. 13-41
Persistent link: https://www.econbiz.de/10009750735
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Factors affecting online tourism group buying and the moderating role of loyalty
Kim, Myung-Ja; Lee, Choong-Ki; Chung, Namho; Kim, Woo Gon - In: Journal of travel research : a quarterly publication of … 53 (2014) 3, pp. 380-394
Persistent link: https://www.econbiz.de/10010358298
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Impact of family control/influence on stakeholders' perceptions of benevolence
Hauswald, Hannes; Hack, Andreas - In: Family business review : journal of the Family Firm … 26 (2013) 4, pp. 356-373
Persistent link: https://www.econbiz.de/10010229977
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Building trust in multi-stakeholder partnerships : critical emotional incidents and practices of engagement
Sloan, Oliver; Oliver, David - In: Organization studies : an international … 34 (2013) 12, pp. 1835-1868
Persistent link: https://www.econbiz.de/10010232530
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Trust in the supervisor and authenticity in service roles
Yagil, Dana - In: Journal of service management 25 (2014) 3, pp. 411-426
Persistent link: https://www.econbiz.de/10010384966