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Guilt from Promise-Breaking and Trust in Markets for Expert Services - Theory and Experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise … experts make the predicted promise; (2) proper promises induce consumer-friendly behavior; and (3) higher interaction prices … to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert …
Persistent link: https://www.econbiz.de/10010294816
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Guilt from promise-breaking and trust in markets for expert services: Theory and experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise … experts make the predicted promise; (2) proper promises induce consumer-friendly behavior; and (3) higher interaction prices … to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert …
Persistent link: https://www.econbiz.de/10010269892
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Guilt from Promise-Breaking and Trust in Markets for Expert Services: Theory and Experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - Institute for the Study of Labor (IZA) - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise … to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert’s … provision and charging decisions. We argue that the expert’s promise induces a commitment that triggers guilt if the promise is …
Persistent link: https://www.econbiz.de/10008529143
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Guilt from Promise-Breaking and Trust in Markets for Expert Services – Theory and Experiment
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - Nationalekonomiska institutionen, Handelshögskolan - 2010
We examine the influence of guilt and trust on the performance of credence goods markets. An expert can make a promise … experts make the predicted promise; (2) proper promises induce consumer-friendly behavior; and (3) higher interaction prices … to a consumer first, whereupon the consumer can express her trust by paying an interaction price before the expert …
Persistent link: https://www.econbiz.de/10008562419
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Shaping beliefs in experimental markets for expert services: Guilt aversion and the impact of promises and money-burning options
Beck, Adrian; Kerschbamer, Rudolf; Qiu, Jianying; … - In: Games and Economic Behavior 81 (2013) C, pp. 145-164
opportunity for the consumer to burn money. In belief-based guilt aversion theory the first opportunity shapes an expertʼs …
Persistent link: https://www.econbiz.de/10011049695
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The hidden costs of tax evasion : collaborative tax evasion in markets for expert services
Balafoutas, Loukas; Beck, Adrian; Kerschbamer, Rudolf; … - 2015
We experimentally examine the impact of tax evasion attempts on the performance of credence goods markets, where contractual incompleteness results from asymmetric information on the welfare maximizing quality of the good. Our results suggest that tax evasion attempts - independently of whether...
Persistent link: https://www.econbiz.de/10010529409
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The hidden costs of tax evasion : collaborative tax evasion in markets for expert services
Balafoutas, Loukas; Beck, Adrian; Kerschbamer, Rudolf; … - 2014 - This version: 24. January 2014
In markets where transactions are governed by contractual incompleteness, revealed intentions to evade taxes may affect market performance. We experimentally examine the impact of tax evasion attempts on the performance of credence goods markets, where contractual incompleteness results from...
Persistent link: https://www.econbiz.de/10010237657
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How social preferences shape incentives in (experimental) markets for credence goods
Kerschbamer, Rudolf; Sutter, Matthias; Dulleck, Uwe - 2015 - This Version: February 2015
Credence goods markets suffer from inefficiencies caused by superior information of sellers about the surplus-maximizing quality. While standard theory predicts that equal mark-up prices solve the credence goods problem if customers can verify the quality received, experimental evidence...
Persistent link: https://www.econbiz.de/10010479932
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Trust in health care credence goods : experimental evidence on framing and subject pool effects
Angerer, Silvia; Glätzle-Rützler, Daniela; Waibel, … - 2021
between experts and consumers. The functioning of the market heavily relies on trust on the side of the consumer as well as … determinants of trust and trustworthiness in experimental credence goods markets, namely the effect of a health frame (versus a … results reveal that the identity in combination with a health frame has a significant impact on the level of trust shown by a …
Persistent link: https://www.econbiz.de/10012591151
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The impact of distributional preferences on (experimental) markets for expert services
Kerschbamer, Rudolf; Sutter, Matthias; Dulleck, Uwe - 2009
as the main cause and design a parsimonious experiment with exogenous prices that allows classifying experts as either …
Persistent link: https://www.econbiz.de/10003931304