This study explores the impact of cultural resemblance on the management control system (MCS) of supplier relationships. Although MCSs are contingent on situational characteristics and this contingency fit is associated with good performance, it remains unclear whether cultural resemblance...

This study examined how feedback seekers’ and targets’ characteristics affect how feedback-seeking acts are evaluated. We studied how two aspects of the pattern of feedback seeking, the sign of the feedback sought (positive versus negative) and the frequency of seeking (frequent versus...

The globalization of industries over the past two decades has resulted in domestic markets facing increasing inroads by foreign competitors. Utilizing resource-based theory, this paper examines how increased foreign competition impacts a firm's diversification strategy. Building on the important...

This paper presents a framework for valuing managerial flexibility within the context of product standardization. The framework originates in a major standardization problem concerning digital tape recording at Philips Electronics. We use insights from financial option theory to calculate the...

Building on the e-Satisfaction model proposed by Szymanski and Hise (2000) and further validated by Evanschitzky, Iyer, Hesse, and Ahlert (2004), we develop an instrument to measure shopper satisfaction in online and offline retail contexts: the (R)E-Tail Satisfaction scale. Using data from an...

Organisational change often yields limited success. Failure in many cases is due to the motivation or readiness to change among employees. This article proposes and tests a multilevel model of readiness to change. Contrary to most works on readiness to change, readiness is conceptualised as a...

Projects are recognized as the building blocks of strategy. Outputs, outcomes, benefits and related concepts have been put forward by the program management community to bridge the gap between strategy and projects. Yet, firstly there appears to be some discordance among authors on the exact...

The relationship between a firm’s degree of multinationality and its performance is perhaps the most studied relationship in the field of international business. In this paper I address issues concerning the empirical estimation of this relationship. I argue for greater delineation of the...

Offshoring manufacturing to low labor cost countries has become trendy. Nearly everyday one sees an announcement in the business press of companies moving to China or India. Whilst production cost is an important consideration in choosing a location for the factory, we argue that one should not...

This paper analyzes the impact of globalization on the exit behavior of manufacturing firms in one of the world’s most open economies: Belgium. We find that imports from low-wage countries exert a strong competitive effect that lowers a firm’s chances of survival. This competitive effect is...