The application of just‐in‐time manufacturing techniques in batch chemical processing environments, under conditions of variable demand, imposes significant capacity management problems. Making decisions which involve levels of customer service and resource untilization can be aided by the...

Investigates group scheduling heuristics in a flow shop cellular system with two types of order shipment environment: permitted early shipment (PES) and forbidden early shipment (FES). Once an order is completed in the PES environment, it leaves the system without delay. In the FES environment,...

Quantitative modelling seems admirably suited to help managers in their strategic decision making on operations management issues, but in practice models are rarely used for this purpose. Investigates the reasons why, based on a detailed cross‐case analysis of six cases of...