Eatock, Julie; Clarke, Malcolm; Picton, Claire; Young, Terry - In: Journal of Health Organization and Management 25 (2011) 6, pp. 606-624
this paper is to build a discrete‐event simulation model that captures the coping strategies and more accurately reflects … the processes that occur within an A&E department. Design/methodology/approach – A discrete‐event simulation (DES) model … authors are aware this is the first time that these coping strategies have been included within a simulation model, and …