Knowledge management continues to evolve as a discipline, yet even basic features that define a discipline have to be established. Developing a shared understanding of core concepts, such as the meaning of “knowledge”, has been elusive in this field. In the absence of reaching a universal...

Transactional analysis (TA) as a strategy for change in organizations appears to be enjoying a period of renewed interest. The extent of its use is sufficient for a substantial evaluation. Attempts at evaluating TA training appear rarely in the organizational/management literature. Reports the...

Robert Theobald and Bruce Lloyd discuss the need to rethink our social structures, priorities and what we mean by leadership. Presents the challenges facing the world, but especially for politicians and those involved in international agencies, in the millennium ahead.

Philosophical discussion of the origins and interaction of attitudes, enterprise ethics and changes in ethics post‐war. The move has been from authoritarian to democratic; the democratic organisation presents particular problems. Demands on leadership go beyond traditional skills and include...

Suggests that aiming for zero defects, though admirable, is not always attainable nor appropriate in certain areas. Outlines a “playful” approach to TQM that postulates that a “zero defect” approach is, in many, ways, abnormal ‐ nature is full of seeming imperfections, for example. The...