For financial institutions mobile banking has represented a breakthrough in terms of remote banking services. However, many customers remain uncertain due to its security. This study aims to shed light on the factors that determine user acceptance of mobile banking applications in Palestine by...

Purpose – This paper presents a qualitative study on mobile banking technology acceptance by the Malaysian. The number of the mobile phone users has long exceeded the number of people with bank accounts across the world. The purpose of this paper is to determine the factors that will affect...

For financial institutions mobile banking has represented a breakthrough in terms of remote banking services. However, many customers remain uncertain due to its security. This study develops a technology acceptance model that integrates the innovation diffusion theory, perceived risk and trust...

21st century is enhancing the complexities of life so customers are demanding more convenience from service industry & banking sector is also not exception to it. In this regard ATM is one of the best services offered by banks which offers a convenient way to customers to avoid frustrating...

The focus on new technologies in all sectors is growing and Banking Industry is also not an exception to it. Internet Banking has the potential to transform the banking business as it significantly lowers transaction and delivery costs. So it is essential for banks to know about the customer...

This paper aims to find what factors are influencing more in adopting internet banking among users in Brunei Darussalam. The study used quantitative methodological approach by a survey method. In this study, we employed structural equation modelling to find the relationship among the variables...