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Agency banking is a relatively new banking concept introduced in Kenya in 2010 by the Central Bank of Kenya (CBK), the … performance of bank agents in Kenya from an entrepreneurial perspective. A quantitative research survey design was adopted for the …
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impressive in the period 2014-2019. We find a negative relationship between fintech services and bank performance for both types … of bank. Furthermore, we show that the growth of fintech firms in a country negatively influences CBs' financial …
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In the age of technology, continuous innovation is the ultimate motto of the financial sector to attract customers. Firms in the financial sector must be innovative in terms of service quality and operational performance to obtain customer loyalty and gain financial stability. A dearth of...
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