This paper examines how supply chain conflicts across domestic and international jurisdictions arise and become resolved given that conventional conflict resolution tribunals cannot effectively settle fast enough to serve the needs of supply chain partners. Observations from the field should...

This paper aims to set the stage for the development of an index that measures progress towards sustainability in the service sector. A review of the academic literature reveals history and theories on the subject, while a look at the trade literature describes what is happening in each of 13...