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Antecedents and outcomes of service recovery performance in a public health-care environment
Ashill, Nicholas J.; Carruthers, Janet; Krisjanous, Jayne - In: The journal of services marketing 19 (2005) 5, pp. 293-308
Persistent link: https://www.econbiz.de/10007097574
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Dimensions of advertising attitudes: Congruence between Turkish and New Zealand consumers
Ashill, Nicholas J.; Yavas, Ugur - In: Marketing intelligence & planning 23 (2005) 4, pp. 340-349
Persistent link: https://www.econbiz.de/10006959094
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Defining the Domain of Perceived Environmental Uncertainty: An Exploratory Study of Senior Marketing Executives
Ashill, Nicholas J.; Jobber, David - In: Journal of marketing management : MM 17 (2001) 5-6, pp. 543-558
Persistent link: https://www.econbiz.de/10006978306
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The Impact of Environmental Uncertainty Perceptions, Decision-Maker Characteristics and Work Environment Characteristics on the Perceived Usefulness of Marketing Information System...
Ashill, Nicholas J.; Jobber, David - In: Journal of marketing management : MM 15 (1999) 6, pp. 519-540
Persistent link: https://www.econbiz.de/10006988434
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Value in a multiple perspective view of sports sponsorship
Davies, John; Daellenbach, Kate; Ashill, Nicholas J. - In: International journal of sport management and marketing … 3 (2008) 3, pp. 184-200
Persistent link: https://www.econbiz.de/10009869533
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The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective
Babakus, Emin; Yavas, Ugur; Ashill, Nicholas J. - In: Journal of retailing 85 (2009) 4, pp. 480-493
Persistent link: https://www.econbiz.de/10008889564
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Customer attitudes of stayers and defectors in B2B services: Are they really different?
Williams, Paul; Khan, M. Sajid; Ashill, Nicholas J.; … - In: Industrial marketing management : the international … 40 (2011) 5, pp. 805-816
Persistent link: https://www.econbiz.de/10009178248
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The impact of luxury brand status signaling, extension authenticity and fit on luxury line extension evaluation : a cross-national study
Boisvert, Jean; Ashill, Nicholas J. - In: International marketing review 39 (2022) 2, pp. 395-422
Persistent link: https://www.econbiz.de/10013396206
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The influence of psychological contracts on exporter-distributor relationships and export venture performance : the conditional role of institutional distance
Chugh, Richa; Lindsay, Valerie J.; Ashill, Nicholas J.; … - In: Asia Pacific journal of marketing and logistics 36 (2024) 3, pp. 641-659
Persistent link: https://www.econbiz.de/10014486766
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Measuring State, Effect, and Response Uncertainty: Theoretical Construct Development and Empirical Validation
Ashill, Nicholas J.; Jobber, David - In: Journal of management : JOM 36 (2010) 5, pp. 1278-1309
Persistent link: https://www.econbiz.de/10008441727