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Two archetypal approaches to performance improvement in operations are to undertake periodic ''strategic leaps'' or to take frequent small actions in a quest for ''continuous improvement''. Much research on the implementation of advanced manufacturing technologies (AMTs) indicates that even...
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This paper empirically investigates the effect of advanced manufacturing technology on process stability during flexible production in a process industry. A sample of 61 North American fine paper plants is used to examine the relationship between the level of automation installed for controlling...
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This paper examines how firm investments in technology-based employee monitoring impact both misconduct and productivity. We use unique and detailed theft and sales data from 392 restaurant locations from five firms that adopt a theft monitoring information technology (IT) product. We use...
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