To maximize the potential for the change to produce positive results, business leaders must appreciate the transformational stages, key interdependencies and interrelationships, and the impact they could have independently or in combination on eventual outcomes. This requires a thorough...

Purpose – When Ermenegildo Zegna's senior management team decided to transform the organization into a performance‐oriented culture, the decision was made to start with the HR function. The purpose of this paper is to outline the challenges they met and how they were overcome....

Purpose – The purpose of this paper is to provide a description of how our internal HR team overcame a number of hurdles and achieved 100 percent success in the transition of 85 targeted employees into Innovapost on a timeline that left barely five weeks from start to finish....

Purpose – The purpose of this article is to show how The Rockwool Group has undergone an impressive change journey in recent years. Under the leadership of its president and chief executive officer, Eelco van Heel, the business has successfully redefined its strategic objectives, clarified its...

Purpose – This case study feature sets out to describe how a global manufacturing business, TMD Friction, changed its organizational culture and became a much more successful business over a 12‐month period through the implementation of a change management program with people policies at its...

Purpose – The purpose of this paper is to explore the dynamics of organizational change and present the case for a new, more effective and lasting way of approaching it, based on the practical application of behavioral psychology to engage employees in the change. Design/methodology/approach...

Purpose – The purpose of this paper is to describe the transformation of HR at QBE Insurance, which the company's group general manager, HR has led since joining the organization in 2003. The paper seeks to focus specifically on how the group HR team has engaged both the business and...

Purpose – This paper aims to inspire and support leaders wanting to change the culture of large and complex organizations by sharing what HSBC experienced in Argentina, describing how and why an entire organization recently went through 100 days of intense activity, significantly changing the...