Anantatmula, Vittal; Kanungo, Shivraj - In: Journal of Knowledge Management 10 (2006) 4, pp. 25-42
Purpose – This study aims to identify a set of criteria to assess the effectiveness of knowledge management (KM) and to understand how these criteria inter‐relate with one another. From a research and practitioner's perspective, the study seeks to study how to expand these criteria to...