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The financing of small firms in Beijing, China: exploring the extent of credit constraints

Wang, Jia; Robson, Paul; Freel, Mark - In: Journal of Small Business and Enterprise Development 22 (2015) 3, pp. 397-416

for external finance in the Beijing area of China to investigate the characteristics of firms against: the amount of …. Design/methodology/approach – The authors use a survey of SMEs in Beijing, China, undertaken between July and December 2007 … Beijing. Researchers may extent and role out the research to other parts of China. Practical implications – Practically, the …

Persistent link: https://www.econbiz.de/10014903568

Adoption of country‐specific business websites

Daryanto, Ahmad; Khan, Hina; Matlay, Harry; … - In: Journal of Small Business and Enterprise Development 20 (2013) 3, pp. 650-660

Purpose – This paper aims to investigate factors affecting small business owner/managers' adoption of country‐specific business websites. Design/methodology/approach – A survey questionnaire was sent to a selected sample of 300 small businesses in the Northwest of England. In total, 55...

Persistent link: https://www.econbiz.de/10014903736

Determinants of best HR practices in Chinese SMEs

Newman, Alexander; Z. Sheikh, Abdullah - In: Journal of Small Business and Enterprise Development 21 (2014) 3, pp. 414-430

survey data obtained from 345 enterprises operating across China in a wide range of industrial sectors. Findings …

Persistent link: https://www.econbiz.de/10014903796

Managing institutional differences for international outsourcing success

Sharma, Revti Raman; Lindsay, Val; Everton, Nikki - In: Journal of Small Business and Enterprise Development 22 (2015) 3, pp. 590-607

Purpose – Most of the research on international outsourcing of value chain activities focuses on larger firms. The purpose of this paper is to fill an important research gap by exploring how small firms manage institutional differences to enhance their international outsourcing success....

Persistent link: https://www.econbiz.de/10014903828

Strategies for marketing diamonds in China from the perspective of international diamond SMEs compared to the west

Berger, Ron; Herstein, Ram - In: Journal of Small Business and Enterprise Development 22 (2015) 3, pp. 549-562

operating in China. The difficulty of acquiring information on this secretive industry was further hindered by the equally … interesting finding as China is a socially embedded and highly networked society. Chinese diamond SMEs conduct business by …

Persistent link: https://www.econbiz.de/10014903831

The effects of consumer expertise on evoked set size and service loyalty

Wirtz, Jochen; Mattila, Anna S. - In: Journal of Services Marketing 17 (2003) 7, pp. 649-665

There is a growing interest in understanding how consumer preferences and choices vary with experience in a product/service category. Previous research provides support for a conceptual distinction between self‐assessed or subjective knowledge and objective knowledge. Yet relatively little is...

Persistent link: https://www.econbiz.de/10014904994

A dimension‐specific analysis of performance‐only measurement of service quality and satisfaction in China's retail banking

Zhou, Lianxi - In: Journal of Services Marketing 18 (2004) 7, pp. 534-546

determinants of consumer satisfaction and subsequent behavioral intentions associated with banking services in mainland China …

Persistent link: https://www.econbiz.de/10014905040

The effectiveness of environmental claims for services advertising

Chan, Ricky Y.K.; Leung, T.K.P.; Wong, Y.H. - In: Journal of Services Marketing 20 (2006) 4, pp. 233-250

the responses of 1,200 subjects in Shanghai, China, to mock advertisements containing environmental claims using a 2 x 3 …

Persistent link: https://www.econbiz.de/10014905110

The effect of inconsistent word‐of‐mouth during the service encounter

Wang, Xuehua - In: Journal of Services Marketing 25 (2011) 4, pp. 252-259

university located in Southern China. Findings – The results revealed that service quality perception and purchase intention were …

Persistent link: https://www.econbiz.de/10014905340

SERV*OR in China: testing the effect of service orientation on service skills performance

T.K. Luk, Sherriff; Lu, Ken; Liu, Ben - In: Journal of Services Marketing 27 (2013) 1, pp. 25-39

Purpose – The present study is specifically designed to accomplish two objectives: to validate the SERV*OR scale in an emerging oriental market; and to test empirically the effect of service orientation on front-line employees ' service performance in various service skill areas....

Persistent link: https://www.econbiz.de/10014905414