This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton, and ServiceMaster apply...

Dragan Djuri? looks at strategy tools from a process-ontological worldview as proposed by the Process Organization Studies discourse. Building on Wittgenstein's later philosophy he understands science and management as language games thereby developing a view of strategy tools as objects with...

This volume includes the full proceedings from the 1987 Minority Marketing Congress held in Greensboro, North Carolina under the theme Minority Marketing: Issues and Prospects. It provides a variety of quality research in the field of minority marketing in order to assimilate and enhance...

Conceptual Perspectives on Leadership -- Introduction to Meta-Analysis -- The Effect of Leadership on Job Satisfaction -- The Effect of Leadership on Organizational Commitment -- The Effect of Leadership on Organizational Trust -- The Effect of Leadership on Organizational Citizenship -- The...

Architecting the Business Motivation & Business Model -- Architecting the Business Capabilities -- Architecting Business Capability Realization -- Modeling and Measuring -- Guidelines for Successful Implementation.

Chapter 1 Introduction -- Part I Spiritual Leadership Today -- Chapter 2 What is Leadership? -- Chapter 3 Work Factors that Inhibit Doing Leadership -- Part II Problems and Possible Solutions -- Chapter 4 Leadership and Informal Small Groups.- Chapter 5 Failures of Workplaces in Multiple...