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1
A tight reign
Clardy, Alan
;
Beadle, Scott
- In:
The journal of management development
29
(
2010
)
3
,
pp. 292-303
Persistent link: https://www.econbiz.de/10009507608
Saved in:
2
Am I "bovvered"? : driving a performance culture through to the front line
Fairhurst, David
- In:
Human resource management journal
18
(
2008
)
4
,
pp. 321-326
Persistent link: https://www.econbiz.de/10003778256
Saved in:
3
Management und Führung
Hoefert, Hans-Wolfgang
- In:
Führung und Management im Krankenhaus
,
(pp. 31-70)
.
2007
Persistent link: https://www.econbiz.de/10003511199
Saved in:
4
Führung im Dienstleistungskontext : eine Betrachtung aus Unternehmens-, Mitarbeiter- und Kundenperspektive
Popp, Marion Claudia Helma
-
2018
Persistent link: https://www.econbiz.de/10011932702
Saved in:
5
Scipt comparisons during service encounters in fast-food chains
Hsu, Tsuen-ho
;
Chiang, Chu-yin
- In:
Tourism and hospitality research : the surrey quarterly …
11
(
2011
)
1
,
pp. 19-29
Persistent link: https://www.econbiz.de/10008839698
Saved in:
6
Searching for critical success factors : a dimension-specific assessment of service quality and its relationship with customer satisfaction and behavioral intentions in fast-food r...
Jain, Sanjay
- In:
Global cases on hospitality industry
,
(pp. 79-116)
.
2008
Persistent link: https://www.econbiz.de/10003761891
Saved in:
7
Outlet patronage in on-the-go consumption : an analysis of patronage preference drivers for convenience outlets versus traditional retail outlets
Heider, Raphael
;
Moeller, Sabine
- In:
Journal of retailing and consumer services
19
(
2012
)
3
,
pp. 313-324
Persistent link: https://www.econbiz.de/10009541308
Saved in:
8
McJob : Erkenntnisse durch die Arbeit hinter dem Tresen
Newman, Jerry M.
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003684383
Saved in:
9
The right to manage? A study of
leadership
and reform in employee relations
Daniel, W. W.
;
MacIntosh, Neil
-
1972
Persistent link: https://www.econbiz.de/10000556359
Saved in:
10
The Price of TUC
Leadership
Roberts, Bryn
-
1961
Persistent link: https://www.econbiz.de/10000587455
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