Purpose – A considerable amount of research has been undertaken with regard to the dispute causation within construction project management. Research has eschewed identifying the interrelatedness of variables, which has blurred researchers understanding of dispute causation and lead to latent...

Purpose – The purpose of this paper is to establish the influence that relationship variables have on construction supply chains. The objective is to show where thoughtful use of relationship marketing (RM) techniques can benefit construction supply chains. Design/methodology/approach – A...

The evaluation of information technology (IT) is fraught with misconception and there is a lack of understanding ofappropriate IT evaluation methods and techniques. The benefits, costs and risks of IT need to be identified, managed, andcontrolled if businesses are to derive value from their...

One of the most perplexing issues facing organizations in the construction industry is their inability to become quality focused. As a result sub-standard products and services often emanate, which inadvertently result in rework. Typically, rework is caused by errors made during the design...