Palma, Patricia Jardim; Cunha, Miguel Pina e; Lopes, … - In: Public Management Review 12 (2010) 5, pp. 725-746
<title>Abstract</title> Policies have been introduced in the public sector to increase efficiency. Following a privatization, there is a split between operational and strategic control. In this study, we explored how a public organization restores its identity after losing its operational structure. Based on a...