Purpose – This research aims to develop a supply chain maturity model so that Mexican firms can evaluate their current supply chain operations and develop an improvement road‐map. Design/methodology/approach – The Delphi Method was used with 80 experts in Mexico. The Delphi Method gathers...

"Because enterprise systems are exceedingly complex, encompassing many independent domains of study, students must first be taught how to think about enterprise systems. Design of Enterprise Systems: Theory, Architecture, and Methods takes a system-theoretical perspective of the enterprise, and...