Across industries, firms face the need to digitalize their service processes, i.e., transform the service delivery from a physical into a digital form or enhance it through digital technologies. Therefore, one important challenge can arise due to the inseparability of service processes, which...

Purpose – The purpose of this paper is to demonstrate the influence of two different facets of pride – authentic and hubristic – on helping. Design/methodology/approach – Hypotheses were tested combining an experimental vignette study ( n =75) with correlational field research ( n =184)....

Purpose Current research suggests a positive link between followers’ perceptions of their leaders’ expression of positive emotions and followers’ trust in their leaders. Based on the theories about the social function of emotions, the authors aim to qualify this generalized assumption. The...

Selten zuvor haben Konzepte und Technologien überall auf der Welt so schnell und weitreichend Anwendung gefunden wie digitale Geschäftsmodelle und Smartphones in den letzten Jahren. Die digitale Transformation stellt die Politik vor große Herausforderungen. Für eine fundierte...

Selten zuvor haben neuartige Konzepte und Technologien überall auf der Welt so schnell und weitreichend gesellschaftliche und wirtschaftliche Anwendung gefunden wie digitale Geschäftsmodelle und Smartphones in den letzten zehn Jahren. Meilensteine der Entwicklung waren der Beginn der...

Unternehmensgründungen wird meist ein wichtiger Beitrag zur gesamtwirtschaftlichen Entwicklung eines Landes zugeschrieben (u.a. Bhawe/Zahra 2017; Kollmann et al. 2017). Gemessen an traditionellen Kennzahlen fällt dieser Beitrag jedoch sehr gering aus. Darüber hinaus zeichnet sich eine...

Companies regularly have to address opposing interests from their shareholding and non-shareholding stakeholder groups. Consequently, a wealth of previous research has focused on how CEOs decide which stakeholder management activities to pursue and prioritize. In contrast, however, surprisingly...

Research has shown that the use of digital technologies in the personnel selection process can have both positive and negative effects on applicants' attraction to an organization. We explain this contradiction by specifying its underlying mechanisms. Drawing on signaling theory, we build a...

We examine the antecedents for cooperative behaviour in the commercialisation of nanotechnology for both small/medium and large firms. For small and medium firms (SMEs) our results confirm the influence of complementary assets and transaction costs, but surprisingly do not support any influence...