Purpose – This paper aims to review research on outsourcing of knowledge processes to establish the current body of … of 24 refereed empirical articles on outsourcing of knowledge processes. Findings – Five themes were identified …: outsourcing of knowledge processes, outsourcing and collaborative agreements between knowledge-based firms, factors affecting …

Purpose – This paper aims to address the questions of different outsourcing strategies between Airbus and Boeing and …. For both, cost reduction is the main objective of outsourcing, but European firms are more careful with critical resources … its approach of linking outsourcing to financialisation.  …

Purpose – The paper aims to describe the drivers of offshoring to India and how savings and value can be generated by … understanding and structuring the offshore journey as a lifecycle. Design/methodology/approach – While offshoring is a contentious …‐term position. Instead, successful offshoring is a multifaceted transformation, which includes industrialised approaches to service …

Purpose This study aims to examine the impact of the outsourcing of hotel departments on service quality measured … tourism reputation websites, to establish the relationship between the outsourcing of hotel activities and service quality …. Findings The results show that in the three databases, hotel outsourcing has a negative influence on online reputation. A …