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Identifying the factor structure of customer satisfaction by modified importance-performance analysis
Lin, Chi-Fan - In: International Journal of Services, Economics and Management 2 (2010) 2, pp. 197-210
typology has on the management of customer satisfaction within service industries. …
Persistent link: https://www.econbiz.de/10008755692
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Gender roles and family decision making: a study of Indian automobile purchases
Srivastava, R.K.; Anderson, Beverlee B. - In: International Journal of Services, Economics and Management 2 (2010) 2, pp. 109-120
purchases at four dealerships in Mumbai, India. The study examines the effect of age, education and income contribution on …
Persistent link: https://www.econbiz.de/10008755676
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Shopping orientation and behavioural patterns of Indian consumers: study of a Tier II city
Ghosh, Piyali; Tripathi, Vibhuti; Saini, Smit; Agrawal, … - In: International Journal of Services, Economics and Management 2 (2010) 2, pp. 121-136
Retail industry in India is acknowledged as a sunshine sector, and is driven by factors like strong income growth … behaviour patterns of consumers within organised retail outlets of Allahabad, a Tier II city in India. Variables identified for …
Persistent link: https://www.econbiz.de/10008755683
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Attribute-based perceptual mapping of mutual fund schemes : a study from an emerging market
Shakeel, Moonis; Chaudhry, Shivani - In: International journal of economics and business research 10 (2015) 1, pp. 81-103
Persistent link: https://www.econbiz.de/10011412184
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Investment preferences and risk perception : financial agents versus clients
Kling, Luisa; König-Kersting, Christian; Trautmann, … - In: Journal of banking & finance 154 (2023), pp. 1-16
Persistent link: https://www.econbiz.de/10014492134
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Financial crisis, IMF and bank efficiency: empirical evidence from the ASEAN-4 countries
Sufian, Fadzlan - In: International Journal of Services, Economics and Management 2 (2010) 2, pp. 148-179
A variety of methodologies have been employed to examine the impact of the 1997 Asian financial crisis on the crisis …
Persistent link: https://www.econbiz.de/10008755679
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Social Correlates of Health choices: A study in Rural Tamil Nadu
Kannan, Srinivasan - Volkswirtschaftliche Fakultät, … - 2008
Social Network suggests that the decisions are not made in isolation but they are outcome of influence and confluence of social correlates (Srinivasan and Sharan 2005). They are products of consultations with other members of the community or the institutions. Many at times they happen mutually....
Persistent link: https://www.econbiz.de/10008555451
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Investigating the link between service quality, value, satisfaction and behavioural intentions in a public sector bank in India
Gera, Rajat - In: International Journal of Services, Economics and Management 3 (2011) 1, pp. 3-20
India. The indirect effects model was selected due to parsimony and best fit. Service quality was found to significantly …
Persistent link: https://www.econbiz.de/10009353003
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"How does customer perception of salespeople influence the relationship? A study in an emerging economy"
Arditto, Luis; Cambra-Fierro, Jesús J.; … - In: Journal of retailing and consumer services 54 (2020), pp. 1-11
Persistent link: https://www.econbiz.de/10012238384
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Water Democracy: Reclaiming Public Water in Asia
FGS, Focus on the Global South - eSocialSciences - 2010
people-centered public water management from across Asia. These essays will contribute to strengthening the discussion about …
Persistent link: https://www.econbiz.de/10008513088