The keys to effective teamwork in firms are (1) carefully designed team-formation policies that take into account what … level of diversity of skills, knowledge, and demographics is desirable and (2) balanced team-based incentives. Employers … team-based incentives. …

facilitating interactions between actors across cultural boundaries. I find that team members with multicultural backgrounds engage … in cultural brokerage on behalf of monocultural team members. Among multiculturals, “cultural insiders”— those whose … cultural background overlaps with other team members'— brokered by integrating knowledge from different cultures, whereas …