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1
Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi
;
Kaur Ghuman, Mandeep
- In:
Journal of global marketing
36
(
2023
)
2
,
pp. 141-164
Persistent link: https://www.econbiz.de/10014321502
Saved in:
2
Effect of gender on trust in online banking : a cross-national comparison
Kivijärvi, Marke
;
Laukkanen, Tommi
;
Cruz, Pedro
- In:
Trust and new technologies : marketing and management …
,
(pp. 74-90)
.
2008
Persistent link: https://www.econbiz.de/10003770836
Saved in:
3
Does trust in the bank build trust in its technology-based channels?
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
1
,
pp. 28-38
Persistent link: https://www.econbiz.de/10003806429
Saved in:
4
The critical role of perceived risk and trust in determining customer satisfaction with automated banking channels
Cockrill, Antje
;
Goode, Mark M. H.
;
Beetles, Andrea
- In:
Services marketing quarterly
30
(
2009
)
2
,
pp. 174-193
Persistent link: https://www.econbiz.de/10003846810
Saved in:
5
Multi-dimenstional role of trust in Internet banking adoption
Yousafzai, Shumaila
;
Pallister, John
;
Foxall, Gordon R.
- In:
The service industries journal
29
(
2009
)
5/6
,
pp. 591-605
Persistent link: https://www.econbiz.de/10003880526
Saved in:
6
Collaborative support for on-line banking solutions in the financial services industry
Krassnigg, H.
;
Paier, U.
- In:
Computational finance and its applications II : [Second …
,
(pp. 21-32)
.
2006
Persistent link: https://www.econbiz.de/10003410062
Saved in:
7
Time value of the Internet banking adoption and customer trust
Chang, Y. T.
- In:
Computational finance and its applications II : [Second …
,
(pp. 33-42)
.
2006
Persistent link: https://www.econbiz.de/10003410064
Saved in:
8
Understanding the effects of relationships on the intention of a firm to adopt e-banking
Kuo, Feng-Yang
;
Tseng, Fan-Chuan
;
Liou, Ding-Yuh
- In:
International journal of electronic finance : IJEF
1
(
2006/07
)
4
,
pp. 484-501
Persistent link: https://www.econbiz.de/10003455892
Saved in:
9
Determinants and outcomes of Internet banking adoption
Xue, Mei
;
Hitt, Lorin M.
;
Chen, Pei-yu
- In:
Management science : journal of the Institute for …
57
(
2011
)
2
,
pp. 291-307
Persistent link: https://www.econbiz.de/10008901442
Saved in:
10
Inter-relationship of web site interactivity and customer outcomes : building trust in Internet Banking web site
Mann, Bikram Jit Singh
;
Sahni, Sunpreet Kaur
- In:
Global business review
12
(
2011
)
1
,
pp. 99-115
Persistent link: https://www.econbiz.de/10008906571
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