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The moderating effects of involvement on the relationships between satisfaction, trust and commitment in e-banking
Sanchez-Franco, Manuel J. - In: Journal of interactive marketing : a quarterly … 23 (2009) 3, pp. 247-258
Persistent link: https://www.econbiz.de/10003873396
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The critical role of perceived risk and trust in determining customer satisfaction with automated banking channels
Cockrill, Antje; Goode, Mark M. H.; Beetles, Andrea - In: Services marketing quarterly 30 (2009) 2, pp. 174-193
Persistent link: https://www.econbiz.de/10003846810
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Multi-dimenstional role of trust in Internet banking adoption
Yousafzai, Shumaila; Pallister, John; Foxall, Gordon R. - In: The service industries journal 29 (2009) 5/6, pp. 591-605
Persistent link: https://www.econbiz.de/10003880526
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Collaborative support for on-line banking solutions in the financial services industry
Krassnigg, H.; Paier, U. - In: Computational finance and its applications II : [Second …, (pp. 21-32). 2006
Persistent link: https://www.econbiz.de/10003410062
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Time value of the Internet banking adoption and customer trust
Chang, Y. T. - In: Computational finance and its applications II : [Second …, (pp. 33-42). 2006
Persistent link: https://www.econbiz.de/10003410064
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The formation of online trust
Bhattacherjee, Anol - In: E-business models, services and communications, (pp. 325-343). 2008
Persistent link: https://www.econbiz.de/10003604503
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Consumer trust in electronic service consumption : a cross-cultural comparison between Finland and Portugal
Kivijärvi, Marke; Laukkanen, Tommi; Cruz, Pedro - In: Journal of euromarketing 16 (2007) 3, pp. 51-65
Persistent link: https://www.econbiz.de/10003496750
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Adoption of internet banking services in China : is it all about trust?
Zhao, Anita Lifen; Koenig-Lewis, Nicole; Hammer-Lloyd, … - In: The international journal of bank marketing : IJBM 28 (2010) 1, pp. 7-26
Persistent link: https://www.econbiz.de/10003940919
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Consumer adoption of internet banking in Jordan : examining the role of hedonic motivation, habit, self-efficacy and trust
Alalwan, Ali A.; Dwivedi, Yogesh K.; Rana, Nripendra P.; … - In: Journal of financial services marketing : JFSM 20 (2015) 2, pp. 145-157
Persistent link: https://www.econbiz.de/10011480255
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An investigation of trust in e-banking : evidence from Taiwan and New Zealand empirical studies
Yu, Chian-Son; Asgarkhani, Mehdi - In: Management research review 38 (2015) 12, pp. 1267-1284
Persistent link: https://www.econbiz.de/10011448169