(ICT); the gathered data showed a little familiarity both with the topics and with the tools. …

separated from all others quality management activities is not god solution. The name of EFQM Excellence Model should be … replaced with Quality Management Model. Research limitations/implications: This paper present findings mainly based on practice … implications: The three styles of quality management (improvements to reach demands, improvements to reach expectations …

and readers of our Journal interested in engineering and management of quality of mutually correlate entities. … on evaluating understanding of the situation, on complex improving the quality of work, production and life, and on …

access and quality are critical to effect sustainable and meaningful change in these programs in developing countries. The … paper conceptualizes quality across settings and systems and identifies implications for policymakers, practitioners, and … researchers on how they can work together to measure, improve, and sustain quality. …

The purpose of this article is to describe how Quality Management (QM) is perceived today by scholars at three Swedish …] focus on a core based on the traditional quality technology toolbox with methods and tools, and [3] a risk that QM, as it is …