Integrated Operational Transportation Planning Considering Subcontracting -- Distributed Decision-Making for Collaborative Transportation Planning of Horizontal Coalitions of Forwarders -- Rolling Horizon Planning for Dynamic Collaborative Vehicle Routing.

1. Introduction: What is the Value of Your Customers? -- 2.The VARIED Tasks of the Customer Asset -- 3.The Customer Asset Approach -- 4. Who Is The Customer Assets Approach For? -- 5. Applying the Customer Asset -- 6.Communication about the Customer Asset -- 7.Conclusion -- 8. References.