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Benefits of the ISO 9001 and ISO 14001 standards: A literature review
Tarí, Juan José; Molina-Azorín, José Francisco; … - In: Journal of Industrial Engineering and Management (JIEM) 5 (2012) 2, pp. 297-322
(including environmental performance for the case of the ISO 14001 standard) by scholars. It is suggested that both standards … have clear benefits on operational, people and customer results and that the effects on financial performance are … performance, and customer satisfaction in order to expand this search. Originality/Value: The main contribution is that the paper …
Persistent link: https://www.econbiz.de/10011939007
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Internalization of quality management in service organizations
Tarí, Juan José; Heras-Saizarbitoria, Iñaki; … - In: Managing service quality : MSQ ; an international journal 23 (2013) 6, pp. 456-473
Persistent link: https://www.econbiz.de/10010201702
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The effects of ISO 9001 certification on the performance of Greek companies : a multidimensional statistical analysis
Ismyrlis, Vasileios; Moscgudus, Odysseas - In: The TQM journal : the international review of … 27 (2015) 1, pp. 150-162
Persistent link: https://www.econbiz.de/10010492388
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The intellectual structure of research in ISO 9000 standard series : 1987-2015 : a Bibliometric analysis
Hussain, Tajammal; Eskildsen, Jacob Kjær; Edgeman, Rick - In: Total quality management & business excellence 31 (2020) 11, pp. 1195-1224
Persistent link: https://www.econbiz.de/10012256709
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Effects of contextual variables on quality and performance
Tarí, Juan José; Muhammad Madi Bin Abdullah - In: Total quality management & business excellence : an … 28 (2017) 1/2, pp. 190-204
Persistent link: https://www.econbiz.de/10011730262
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ISO 9001 and performance : a method review
Astrini, Nidya Judhi - In: Total quality management & business excellence 32 (2021) 1, pp. 5-32
Persistent link: https://www.econbiz.de/10012423571
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Benefits of the ISO 9001 and ISO 14001 standards : a literature review
Tarí, Juan José; Molina Azorín, José Francisco; … - In: Journal of industrial engineering and management : JIEM 5 (2012) 2, pp. 297-322
(including environmental performance for the case of the ISO 14001 standard) by scholars. It is suggested that both standards … have clear benefits on operational, people and customer results and that the effects on financial performance are … performance, and customer satisfaction in order to expand this search. Originality/Value: The main contribution is that the paper …
Persistent link: https://www.econbiz.de/10011900144
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Impact of ISO 14001 and ISO 9001 adoption on corporate performance : evidence on a bank-based system
Neves, Elisabete Duarte; Reis, Sofia; Reis, Pedro - In: The international journal of productivity and … 73 (2024) 5, pp. 1641-1667
Persistent link: https://www.econbiz.de/10014631503
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The effectiveness of the implementation of ISO 9001 on SMEs performance : the case of an emerging economy
Alshahrani, Mohammed Awad; Husain, Khalid Sami - In: International journal of quality & reliability management 41 (2024) 1, pp. 84-106
Persistent link: https://www.econbiz.de/10014470822
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The effect of corporate social responsibility on firm performance : insights from ISO 9001-certified manufacturing firms in Ghana
Gyekye, Kwabena Agyarko; Agana, Joseph Akadeagre; … - In: Corporate social responsibility and environmental management 31 (2024) 3, pp. 1667-1676
Persistent link: https://www.econbiz.de/10014531058