This article presents the main results of quantitative studies about trust in interfirm relationships. The authors distinguish the studies on their research object (analysis of the antecedents and consequences of trust) and on the analysis level (the partner, the dyad, the exchange). The...

This research aims to analyze the role of positive and negative emotions in decisions about supplier switching in the hotel industry. It shows how, in addition to switching costs and relational norms, positive emotions, such as happiness, empathy, gladness and satisfaction, also act as switching...

Cette recherche a pour objectif d’étudier l’adaptation d’une configuration de contrôle inter- organisationnelle (en termes de stratégie, de structure et de contrôle) aux évolutions de l’environnement. La recherche empirique est basée sur une étude de cas auprès d’un motoriste...

Our analysis explores how a key managerial competence, the supplier relations dynamic capability, was progressively developed and implemented by Renault over a quarter of a century. As our historical approach will demonstrate, this construction process followed three main periods, each of which...

La distribution d'automobiles neuves en Europe est régie par un règlement d'exemption aux règles de la concurrence qui protège les concessionnaires. Ce règlement arrive à échéance et sa reconduction est âprement souhaitée par les concessionnaires qui risquent de perdre leur position...