Examines the objectives and impact of privatizing public services. Proposes a checklist of issues to be considered when privatization measures are envisaged.

ILO pub-WEP pub. Working paper on energy and power consumption by type and use of fuels in urban areas of Maharashtra, India - presents results of a sample survey (1982-1983) of energy use (incl. Private sector transport) in eight communitys in households of six levels of income, as well as...

ILO pub-WEP pub-PREALC pub. Working paper on an input output economic model for basic needs development planning in Ecuador in 1975 and 1980 - examines social indicators and economic indicator such as food consumption, clothing, housing needs, etc.; compares employment creation in the...

Covers employees in national and local government.

Provides statistical information on trends in public sector employment in developed and developing countries.

L'analyse des services publics français témoigne de l'intérêt croissant porté à l'usager. Des outils de contrôle qualité s'y développent. Leur objectif est d'améliorer les prestations et de les adapter aux demandes des usagers. Cette recherche s'intéresse à la question suivante :...

Governments around the world are introducing the virtual channel of public service delivery system (UNDESA 2008). This channel allows for integrated public e-services that are available 24/7. However, citizens who do not have access to ICTs, who do not have the ability to use ICTs, and/or who do...

Explains the purpose and value of social dialogue, and its forms and actors. Gives best-practice experiences from selected countries, followed by policy issues and checklists for strengthening social dialogue. Appends excerpts from ILO Conventions Nos. 87, 98, 135, 151 and 154.

Finnish municipalities enjoy ample fiscal autonomy and provide or arrange the provision of a large share of public services. In recent years, their spending and debt has been increasing steadily, especially because of population ageing and increases in the cost of health care and social...

Sub-national governments (SNGs) are key players for public investment in OECD countries, responsible for nearly two-thirds of it. At the same time, both the well-being of the population and economic performance depend on an adequate provision of public services, which require public facilities...