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A construct of META-RELQUAL : measurement model and theory testing

Svensson, Göran; Mysen, Tore - In: Baltic journal of management 6 (2011) 2, pp. 227-244

Persistent link: https://www.econbiz.de/10009231825

Supply chain management antecedents of performance in small to medium scale enterprises

Loury-Okoumba, Welby V.; Mafini, Chengedzai - In: South African journal of economic and management sciences 24 (2021) 1, pp. 1-13

Persistent link: https://www.econbiz.de/10012436875

The spillover effect of customers’ ESG performance on suppliers’ green innovation quality

Sun, Yani; Shen, Yuezhe; Tan, Qingmei - In: China journal of accounting research : CJAR 17 (2024) 3, pp. 1-28

This study investigates whether and how customer firms' environmental, social and governance (ESG) performance impacts suppliers' green innovation quality using a sample of Chinese A-share listed companies from 2009 to 2022. We find that customers' ESG performance facilitates suppliers' green...

Persistent link: https://www.econbiz.de/10015051449

The significance of supplier performance management in quality improvement : a case of construction equipment manufacturing

Doshi, Jigar A. - In: International journal of quality and innovation 4 (2019) 1/2, pp. 88-98

Persistent link: https://www.econbiz.de/10012145381

RELQUAL's impact on satisfaction in Norwegian business relationships

Mysen, Tore; Svensson, Göran - In: The journal of business & industrial marketing 25 (2010) 1/2, pp. 119-131

Persistent link: https://www.econbiz.de/10003943151

Strategic supplier performance evaluation : a case-based action research of a UK manufacturing organisation

Dey, Prasanta Kumar; Bhattacharya, Arijit; Ho, William - In: International journal of production economics 166 (2015), pp. 192-214

Persistent link: https://www.econbiz.de/10011334028

CRM/e-CRM effects on banks performance and customer-bank relationship quality

Al-Refaie, Abbas; AL Tahat, Mohammad D.; Bata, Nour - In: International journal of enterprise information systems … 10 (2014) 2, pp. 62-80

Persistent link: https://www.econbiz.de/10010407872

Improving supply chain delivery performance using lean six sigma

Guiffrida, Alfred L.; Weeks, Kelly O.; Chen, Lihua - In: Lean six sigma approaches in manufacturing, services, …, (pp. 89-117). 2015

Persistent link: https://www.econbiz.de/10010487518

Dissecting supply chain integration : impact of integration quality on customer-oriented performance

Yang, Chenlung; Lin, Shu-Ping; Chan, Ya-Hui; Kim, Myung Kyo - In: Total quality management & business excellence 32 (2021) 11, pp. 1271-1289

Persistent link: https://www.econbiz.de/10012607244

Performance analysis of supplier development programs

Kumar, C. V. Sunil; Routroy, Srikanta - In: Benchmarking : an international journal ; BIJ 24 (2017) 2, pp. 488-510

Persistent link: https://www.econbiz.de/10011626211

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