In this article, we examine in detail the reasons related to the declining operating and financial performance of Gujarat State Road Transport Corporation (GSRTC). The contribution of various environmental and governance issues related to the decline of GSRTC are identified. Based on the...

The Bombay Dabbawallahs operation is widely recognized as an outstanding example of excellence in Logistics. It is often quoted as a standard example of six sigma implementation in the Indian context. Because of its popularity Prince Charles of the United Kingdom paid a visit to the operations...

Tuberculosis is a major health care burden in developing countries. World Health Organization (WHO) has been assisting developing countries through their respective Governments to control this curable disease. The Amsterdam declaration aims to control tuberculosis globally by the year 2005. The...

We present a simulation based decision support system to decide the inventory ordering policy in the context of a single commodity, multi pack, and finite horizon situation. The multiple objectives include (a) Minimizing the end of the season inventory, (b) Maximizing the operating profit, (c)...

In this theme article, we summarize the broad characteristics of Vision 2020 (a document which outlines the transformation process related to evolution of India as a developed nation by 2020) as envisaged by Dr. A.P.J. Abdul Kalam. We discuss the enabling role of our discipline related to this...

Stochastic Multiple Item Inventory System of (S, s) type is studied with general lead time distribution and Poisson demand. The demands occur according to Poisson process for one unit of a specific item at a time. The demand types are characterised by a discrete distribution An order is placed...

This paper documents the existing systems, procedures and performance of regional passport offices in India. The system today is administered by rules and procedures. The average (response) time to obtain a passport by an applicant is 147 days as against a target time of 25 days. By systematic...

This article documents an innovative approach to manage waiting line in the largest pilgrimage center in the world. By a judicious combination of process orientation and advances in Information Technology, the pilgrimage center’s management has been able to dramatically change the pilgrims...

This article obtains the stationary distribution of the inventory level of an (S, s) inventory model with decaying items. The demand to this inventory system is governed by a general renewal process. Items decay at a constant rate independently and identically. When the inventory reduces to a...

The point process induced by the stochastic behaviour of a two-unit warm standby redundant repairable system is studied. Expressions for the product densities of the events corresponding to the entry into each of the states and the interval reliability are obtained. The reliability and...