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A multi-level analysis of organizational justice climate, structure, and employee mental health
Spell, Chester S.; Arnold, Todd J. - In: Journal of management : JOM 33 (2007) 5, pp. 724-752
Persistent link: https://www.econbiz.de/10003550716
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The role of equity and work environment in the formation of salesperson distributive fairness judgments
Arnold, Todd J.; Landry, Timothy D.; Scheer, Lisa K.; … - In: The journal of personal selling & sales management : JPSSM 29 (2009) 1, pp. 61-80
Persistent link: https://www.econbiz.de/10003946034
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Prosocial effects in youth from involvement in an experiential, cause-related marketing event
Arnold, Todd J.; Landry, Timothy D.; Wood, Charles M. - In: Journal of marketing theory and practice 18 (2010) 1, pp. 41-52
Persistent link: https://www.econbiz.de/10003947368
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Frontline employee customer-oriented attitude in the presence of job demands and resources : the influence upon deep and surface acting
Yoo, Jaewon; Arnold, Todd J. - In: Journal of service research : JSR 19 (2016) 1, pp. 102-117
Persistent link: https://www.econbiz.de/10011433187
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Salesperson directive modification intention : a conceptualization and empirical validation
McAmis, Gregory T.; Evans, Kenneth R.; Arnold, Todd J. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 3, pp. 203-220
Persistent link: https://www.econbiz.de/10011374658
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Effects of collaborative communication on the development of market-relating capabilities and relational performance metrics in industrial markets
Chen, Yen Chun; Lie, Po-Chien; Arnold, Todd J. - In: Industrial marketing management : the international … 42 (2013) 8, pp. 1181-1191
Persistent link: https://www.econbiz.de/10010227782
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Customer orientation, engagement, and developing positive emotional labor
Yoo, Jay Jaewon; Arnold, Todd J. - In: The service industries journal 34 (2014) 16, pp. 1272-1288
Persistent link: https://www.econbiz.de/10010492120
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Promoting boundary-spanning behavior among service personnel
Yoo, Jaewon; Arnold, Todd J.; Frankwick, Gary L. - In: European journal of marketing : EJM 48 (2014) 9/10, pp. 1626-1647
Persistent link: https://www.econbiz.de/10010429780
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The moderating influence of organizational support on the development of salesperson job performance : can an organization provide too much support?
Stan, Simona; Evans, Kenneth R.; Arnold, Todd J.; … - In: The journal of personal selling & sales management : JPSSM 32 (2012) 4, pp. 405-419
Persistent link: https://www.econbiz.de/10009680337