//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Friends in need : the protecti...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Führungsstil
8
Leadership style
8
Dienstleistungsqualität
6
Emotion
6
Service quality
6
Consumer behaviour
5
Customer satisfaction
5
Kundenzufriedenheit
5
Leadership
5
Emotional labour
4
Konsumentenverhalten
4
Personalführung
4
Service management
4
Stress
4
Customer services
3
Dienstleistungsmanagement
3
Führungskräfte
3
Managers
3
Arbeitsgruppe
2
Authenticity
2
Betriebsklima
2
Beziehungsmanagement
2
Beziehungsmarketing
2
Credibility
2
Customer service
2
Dienstleistungssektor
2
Employees
2
Gender
2
Geschlecht
2
Glaubwürdigkeit
2
Human resource management
2
Interdisciplinary research
2
Kundenmanagement
2
Kundenservice
2
Moral dilemmas
2
Moral emotions
2
Relationship marketing
2
Service climate
2
Service industry
2
Team
2
more ...
less ...
Online availability
All
Undetermined
19
Free
2
Type of publication
All
Article
47
Book / Working Paper
4
Type of publication (narrower categories)
All
Article in journal
20
Aufsatz in Zeitschrift
20
research-article
4
Aufsatz im Buch
1
Book section
1
conceptual-paper
1
review-article
1
more ...
less ...
Language
All
English
37
Undetermined
14
Author
All
Yagil, Dana
33
Luria, Gil
25
Gal, Iddo
5
Kalish, Yuval
4
Medler-Liraz, Hana
4
Groth, Markus
3
Subramony, Mahesh
3
Ben-Zur, Hasida
2
Bowen, David E.
2
Fisk, Raymond P.
2
Grönroos, Christian
2
Holtom, Brooks C.
2
Shultz, Tamar
2
Walker, David
2
Wirtz, Jochen
2
Benbenisty, Yizhaq
1
Ben‐Zur, Hasida
1
Beomcheol Kim, Peter
1
Berson, Yair
1
Boehm, Amnon
1
Brimhall, Kim C.
1
Cnaan, Ram A.
1
Darabi, Tiffany
1
Darani, Tiffany
1
Ehrhart, Karen
1
Ehrhart, Karen Holcombe
1
Goldenberg, Judith
1
Golubovskaya, Maria
1
Hartley, Nicole
1
Kahana, Allon
1
Mor Barak, Michàlle E.
1
Morag, Ido
1
Noam, Yair
1
Rattner, Arye
1
Solnet, David
1
Syna Desivilya, Helena
1
Torjman, Amram
1
Van Jaarsveld, Danielle
1
Weinstein, Miriam
1
Yagil, Danah
1
more ...
less ...
Published in...
All
International journal of service industry management : IJSIM
6
Journal of Organizational Behavior
3
Journal of Service Management
3
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
3
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
3
Group & organization management : an international journal
2
Human resource management
2
International Journal of Organizational Analysis
2
International journal of organizational analysis
2
Journal of service management
2
Quality management journal : QMJ
2
Service business
2
Academy of Management journal : AMJ
1
Ergonomics : an international journal of research and practice in human factors and ergonomics ; the official publication of the Ergonomics Society and International Ergonomics Association
1
Human resources abstracts : an international information service
1
Individual sources, dynamics, and expressions of emotion : [contributions to the 2012 International Conference on Emotion and Organizational Life held in Helsinki, Finland]
1
International Journal of Organization Theory & Behavior
1
International Journal of Quality and Service Sciences
1
International journal of hospitality management
1
Journal of Service Theory and Practice
1
Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
1
Journal of marketing management : MM
1
Journal of service research : JSR
1
Journal of service theory and practice : JSTP
1
Nonprofit and voluntary sector quarterly
1
The Service Industries Journal
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
24
OLC EcoSci
14
Other ZBW resources
11
RePEc
1
USB Cologne (EcoSocSci)
1
Showing
11
-
20
of
51
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
11
The service providers
Yagil, Dana
-
2008
Persistent link: https://www.econbiz.de/10003640074
Saved in:
12
Trust in the supervisor and authenticity in service roles
Yagil, Dana
- In:
Journal of service management
25
(
2014
)
3
,
pp. 411-426
Persistent link: https://www.econbiz.de/10010384966
Saved in:
13
There is no dark side of customer aggression : it's all dark
Yagil, Dana
- In:
Journal of marketing management : MM
33
(
2017
)
15/16
,
pp. 1413-1420
Persistent link: https://www.econbiz.de/10011850424
Saved in:
14
Climate as a group level phenomenon : Theoretical assumptions and methodological considerations
Luria, Gil
- In:
Journal of Organizational Behavior
40
(
2019
)
9-10
,
pp. 1055-1066
Persistent link: https://www.econbiz.de/10012189414
Saved in:
15
Contextual moderators for leadership potential based on trait activation theory
Luria, Gil
;
Kahana, Allon
;
Goldenberg, Judith
;
Noam, Yair
- In:
Journal of Organizational Behavior
40
(
2019
)
8
,
pp. 899-911
Persistent link: https://www.econbiz.de/10012083349
Saved in:
16
A time to act and a time for restraint : Everyday sensegiving in the context of paradox
Benbenisty, Yizhaq
;
Luria, Gil
- In:
Journal of Organizational Behavior
42
(
2021
)
8
,
pp. 1005-1022
Persistent link: https://www.econbiz.de/10012632948
Saved in:
17
Resources and coping with stressful events
Luria, Gil
;
Torjman, Amram
- In:
Journal of organizational behavior : OB ; the internat. …
30
(
2009
)
6
,
pp. 685-707
Persistent link: https://www.econbiz.de/10003883534
Saved in:
18
How do leadership motives affect informal and formal leadership emergence?
Luria, Gil
;
Berson, Yair
- In:
Journal of organizational behavior : OB ; the internat. …
34
(
2013
)
7
,
pp. 995-1015
Persistent link: https://www.econbiz.de/10010227461
Saved in:
19
A social network approach to peer assessment : improving predictive validity
Luria, Gil
;
Kalish, Yuval
- In:
Human resource management
52
(
2013
)
4
,
pp. 537-560
Persistent link: https://www.econbiz.de/10009783292
Saved in:
20
Learning disability and leadership : becoming an effective leader
Luria, Gil
;
Kalish, Yuval
;
Weinstein, Miriam
- In:
Journal of organizational behavior : OB ; the internat. …
35
(
2014
)
6
,
pp. 747-761
Persistent link: https://www.econbiz.de/10010405473
Saved in:
First
Prev
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->