Purpose – The purpose of this paper is to test the major determinants of technological (product and process) innovation persistence and provides evidence of the significant role of organizational innovation. Design/methodology/approach – Data came from two waves of the Luxembourg Community...

A theme emerging from research into the determinants, content and consequences of market orientation is that developing a market‐oriented culture exerts a profound influence on the organizational culture of a company. Explores and describes the manner and forms of front‐line employees’...

Discusses how political parties in Europe, following the trend in the USA, have entered a new era of the permanent election campaign. Describes the more integrated role played by market research and how this process is changing the nature of political parties. Provides an example of such a trend...

Purpose – The purpose of this research paper is to define a new construct, organisational change capability, which determines an organisation's effectiveness in implementing marketing strategy. Design/methodology/approach – A framework is constructed based on a dynamic concept of strategy,...

Purpose – Successful firms must exploit existing markets while simultaneously exploring new market opportunities. However, skills required to do both simultaneously are often at odds with each other. To reconcile this dilemma, the authors aim to discuss the new concept of “strategic...

Purpose Organisational culture is increasingly being recognised as a critical determinant of the success or failure of organisational change efforts. A power utility company in Africa was undergoing planned change driven by its ambitious vision of becoming one of the top five performing...

Purpose – To examine how introducing an institution‐wide managed learning environment impacts on the processes of organisational change using City University, London as a case study. Design/methodology/approach – Literature‐based discussion of current issues around the introduction of...

Purpose – To confirm that the purpose of the FESD project has been to provide a framework contract for the whole public sector covering the purchase of an EDM system, technical and organisational consulting for implementation and organisational change. Design/methodology/approach – The...

Purpose – The purpose of this study is to investigate the nature of organizational learning within Taiwanese Institute of Technology academic libraries, and in particular the nature of the relationship between the institutional evaluation of those libraries by the Ministry of Education and the...

Outsourcing is one of the main origins of firm's shrinkage. Outsourcing strategy can be defined as the purchase of a product or a service, which was previously internally realized. This purchased resource remains indispensable to the value creation chain. This paper tries to provide elements of...