Purpose – Although decision makers and their superiors are obliged to be open to bad news, dissent, warnings, and problem signs, employees are often afraid to speak up. The purpose of this paper is to present a framework for the study of organizational dissent strategy used during the...

Purpose – The purpose of this paper is to investigate the integrative influence of content, context, process, and individual differences on organizational change efforts. Design/methodology/approach – Data were collected from employees involved in a recent de‐merger. Using structural...

Purpose – Organizational learning and unlearning is a popular and important topic in business as well as academia. Even though there is a plethora of studies on organizational learning, surprisingly little is known about the conceptualization and operationalization of organizational...

Purpose – Organizational change theorists tend to focus on substantive changes and frequently ignore or underplay the significance of the features of structural inertia. The effect of this preoccupation has minimized our understanding of frequently occurring patterns of limited structural...

Purpose – The purpose of this paper is to reflect on the relationship between creativity and planning perspectives. Design/methodology/approach – Creativity is considered to be the source of new and competitive ideas through which an organization positions itself in its environment. A...

Purpose – The purpose of this paper is to better understand the production and diffusion of the balanced scorecard (BSC) by analyzing the reception pattern of the BSC in The Netherlands. Design/methodology/approach – Print‐media indicators and content analysis. Findings – The BSC is...

Purpose – This study aims to focus on the role of employee commitment in the success of organizational change initiatives. The authors seek to propose and test a model that delineates antecedents and consequences of affective, normative, and continuance commitment to organizational change....

Purpose – To provide a descriptive case study showing how the construction of drawings as visual metaphors can help work groups “give voice” to their emotional reactions to organizational change events, and provide groups with a vehicle for interpreting and framing their experience of...

Purpose – This paper seeks to highlight the systemic conditions that facilitate the emergence, longevity, and effectiveness of bridge‐builders across organizations. Design/methodology/approach – Researchers conducted longitudinal case studies in six One‐Stop Career Centers across the USA...

Purpose – The purpose of this paper is to present the usefulness of the combination of the European Foundation for Quality Management excellence model and the balanced scorecard integrated into the management model for competitiveness and performance development. Design/methodology/approach...