Xu, Xiaoyan; Cheng, Xiaoying; Sun, Yanhong - In: International Journal of Production Economics 162 (2015) C, pp. 134-142
Financial constraint is a great challenge for many firms (especially start-up, small- and medium-sized ones) in reality. This paper investigates the methods for coordinating the call center outsourcing supply chain with financial constraint. Based on an outsourcing supply chain that is composed...