In recent years regulatory mechanisms and arrangements for public service organisations have become increasingly complex. In this paper we develop a theoretical framework that emphasises the potential importance of the following regulatory problems: regulatee resistance, ritualistic compliance,...

<?tlsb=-.01w><?tws=.2w><?tlss=.2w>Innovation has become a cornerstone of many government programmes of public management<?tlss><?tws><?tlsb> reform. In this study we provide the first empirical analysis of innovation adoption in a programme of public management reform that involves an external authority decision. Studies of this nature have not...</?tlsb></?tws></?tlss></?tlss=.2w></?tws=.2w></?tlsb=-.01w>

Organizational failure in the public sector is an increasingly topical issue. Media attention to high-profile cases of dysfunction has been matched by vigorous government determination to identify and remedy perceived weaknesses in the provision of public services. Research on organizational...

It is particularly difficult, but also valuable, to try to estimate the relative contributions of different managerial functions to the outcomes of public programs. Building from a formal treatment of public management and performance, this study explores this research task with empirical...

In this paper we explain why the Hong Kong Housing Authority (HKHA) is embarking upon a substantial programme of management reform to outsource the management and maintenance of 600 000 units of public rental housing. An international management-reform analytical framework is developed which...

Although efficiency theories have been adopted by governments around the world to improve public services, Hong Kong escaped their prescriptions until recently. In order to evaluate why such policies have been adopted, the authors develop a theory-led evaluation in which public choice theory and...