The effort in advanced information system that many organizations have achieved to improve performance under foreseeable situations has increased organizational complexity decreasing the capacity to deal with unforeseen situations. At this respect, our research question is: what is the limit for...

This study aims to gain a better understanding of key business processes. The processes of the firm are analyzed, proposing a classification of eight generic intra-organizational processes, and eleven generic inter-organizational processes, as well as criteria for the determination of the...

There has been little research that includes reliable deductions about the influence of knowledge and its associated learning processes on business performance. For this reason, the main objective of the present study is to empirically explore the link between learning flows in organizations,...

Technical standards and product regulations increasingly shape international trade patterns, the organization of cross-national production, and global investment flows. This paper examines the evolution of international market regulation in the pharmaceutical- and cosmetics industries over the...

(WP 20/03 Clave pdf) The study described here aims to make a threefold contribution to the analysis of technology diffusion. It tries to offer a new approach to the study of the dynamic of innovation diffusion, not from the traditional perspective of the rate at which one new technology is fully...

We studied the relationship between collective involuntary and voluntary turnover over unit-level performance. Our unique dataset, consisting of panel data with 24-month observations for 232 stores of a large Spanish fashion retail company, enabled us to compare different time lags between the...