Purpose: Applying affect-as-information theory, this research analyzed the relationship of leader affective presence and employee proactive customer service performance (PCSP) in hospitality organizations. It further explored when and how leader affective presence influenced employee PCSP....

Purpose: The purpose of this study is to present a holistic literature review on crime research in the hospitality and tourism field. Design/methodology/approach: This literature review included 109 crime-related academic papers in seven primary sources, namely, ScienceDirect, EBSCOhost’s...

Purpose: The authors attempt to answer the basic questions: How is imitation tied to innovation? This question is addressed in the context of China's innovation system in the 2000s where Chinese industrial firms simultaneously implement innovation and imitation strategies in their new product...

Recent advances in statistical understanding have focused fisheries research attention on addressing the theoretical and statistical issues encountered in standardizing catch-rate data. Similarly, the present study evaluates the performance of boosted regression trees (BRT), the product of...