This paper uses data envelopment analysis to measure labor-use efficiency of individual branches of a large public sector bank with a sizable network of branches across India. We find considerable variation in the average levels of efficiency of bank branches across the four metropolitan regions...

This paper empirically estimates and analyzes various efficiency scores of Indian banks during 1997-2003 using data envelopment analysis (DEA). During the 1990s India’s financial sector underwent a process of gradual liberalization aimed at strengthening and improving the operational...

This paper uses Data Envelopment Analysis to measure labor use efficiency of individual branches of a large public sector bank with several thousand branches across India. We find considerable variation in the average levels of efficiency across the four metropolitan regions considered in this...