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On the Front Lines: Stress, Conflict, and the Customer Service Provider
Boles, James S.; Babin, Barry J. - In: Journal of business research : JBR 37 (1996) 1, pp. 41-50
Persistent link: https://www.econbiz.de/10006739683
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Exploring the Concept of Affective Quality: Expanding the Concept of Retail Personality
Darden, William R.; Babin, Barry J. - In: Journal of business research : JBR 29 (1994) 2, pp. 101-110
Persistent link: https://www.econbiz.de/10006744821
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Work and-or Fun: Measuring Hedonic and Utilitarian Shopping Value
Babin, Barry J.; Darden, William R.; Griffin, Mitch - In: Journal of consumer research : JCR ; an … 20 (1994) 4, pp. 644-656
Persistent link: https://www.econbiz.de/10006684228
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Exploring the concept of affective quality: Expanding the concept of retail personality
Darden, William R.; Babin, Barry J. - In: Operations research, Management science : OR MS ; the … 35 (1995) 4, pp. 437-440
Persistent link: https://www.econbiz.de/10006532727
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How quality, value, image, and satisfaction create loyalty at a Chinese telecom
Lai, Fujun; Griffin, Mitch; Babin, Barry J. - In: Journal of business research : JBR 62 (2009) 10, pp. 980-986
Persistent link: https://www.econbiz.de/10008272385
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When income matters: Customers evaluation of shopping malls’ hedonic and utilitarian orientations
Allard, Thomas; Babin, Barry J.; Chebat, Jean-Charles - In: Journal of retailing and consumer services 16 (2009) 1, pp. 40-49
Persistent link: https://www.econbiz.de/10008163019
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A brief retrospective and introspective on value
Babin, Barry J.; James, Kevin William - In: European business review : EBR ; the official journal … 22 (2010) 5, pp. 471-479
Persistent link: https://www.econbiz.de/10008452798
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Does a companion always enhance the shopping experience?
Borges, Adilson; Chebat, Jean-Charles; Babin, Barry J. - In: Journal of retailing and consumer services 17 (2010) 4, pp. 294-300
Persistent link: https://www.econbiz.de/10008417507
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Retailing evolution research: Introduction to the special section on retailing research
Chebat, Jean-Charles; Ortinau, David J.; Babin, Barry J. - In: Journal of business research : JBR 62 (2009) 6, pp. 579-580
Persistent link: https://www.econbiz.de/10008239826
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Festivalscapes and patrons' emotions, satisfaction, and loyalty
Lee, Yong-Ki; Lee, Choong-Ki; Lee, Seung-Kon; Babin, … - In: Journal of business research : JBR 61 (2008) 1, pp. 56-64
Persistent link: https://www.econbiz.de/10007896308