Purpose: Recent years have witnessed a significant rise in Indian healthcare establishments (HCEs) which indicate that there is a constant need to improve the healthcare quality services through the adoption and implementation of TQM enablers. The purpose of this paper is to identify such...

This paper presents failure mode and effects analysis (FMEA) of a dentistry procedure i.e. root canal treatment (RCT) The aims of the present study are as follows: (i) to identify the potential failure modes (FMs) associated with RCT and (ii) to determine the ranks of the identified FMs to...