Similar Search Results

A Case Study of Teaching Marketing Research Using Client-Sponsored Projects: Method, Challenges, and Benefits

Bove, Liliana L.; Davies, W.Martin - In: Journal of marketing education : JME 31 (2009) 3, pp. 230-239

Persistent link: https://www.econbiz.de/10008325843

Exploring the role of relationship variables in predicting customer voice to a service worker

Bove, Liliana L.; Robertson, Nichola L. - In: Journal of retailing and consumer services 12 (2005) 2, pp. 83-98

Persistent link: https://www.econbiz.de/10005918805

A customer-service worker relationship model

Bove, Liliana L.; Johnson, Lester W. - In: International journal of service industry management : IJSIM 11 (2000) 5, pp. 491-511

Persistent link: https://www.econbiz.de/10007115954

Exploring the effects of different reward programs on in-role and extra-role performance of retail sales associates

Yap, Jo En; Bove, Liliana L.; Beverland, Michael B. - In: Qualitative market research : an international journal 12 (2009) 3, pp. 279-294

Persistent link: https://www.econbiz.de/10009853837

Linking Service-Dominant Logic and Strategic Business Practice: A Conceptual Model of a Service-Dominant Orientation

Karpen, Ingo O.; Bove, Liliana L.; Lukas, Bryan A. - In: Journal of service research : JSR 15 (2012) 1, pp. 21-39

Persistent link: https://www.econbiz.de/10009833942

Exploring the determinants of the frugal shopper

Bove, Liliana L.; Nagpal, Anish; Dorsett, Adlai David S. - In: Journal of retailing and consumer services 16 (2009) 4, pp. 291-298

Persistent link: https://www.econbiz.de/10008891499

Contributing to well-being: customer citizenship behaviors directed to service personnel

Garma, Romana; Bove, Liliana L. - In: Journal of strategic marketing 19 (2011) 7, pp. 633-650

Persistent link: https://www.econbiz.de/10009804394

Lessons from the 2023 doctoral competition for conceptual articles : identifying, nurturing, and publishing : editorial

Bove, Liliana L.; Gruen, Thomas W. - In: AMS review : official publication of the Academy of … 13 (2023) 1/2, pp. 1-4

Persistent link: https://www.econbiz.de/10014327805

Viewpoint: shaping resilient service ecosystems in times of crises : a trans-Tasman perspective

Fehrer, Julia; Bove, Liliana L. - In: The journal of services marketing 36 (2022) 4, pp. 489-498

Persistent link: https://www.econbiz.de/10013407557

A systematic review and meta-analysis of antecedents of blood donation behavior and intentions

Bednall, Timothy C.; Bove, Liliana L.; Cheetham, Ali; … - In: Social Science & Medicine 96 (2013) C, pp. 86-94

This meta-analysis sought to identify the strongest antecedents of blood donation behavior and intentions. It synthesized the results of 24 predictive correlational studies of donation behavior and 37 studies of donation intentions. The antecedents were grouped into six research programs: (1)...

Persistent link: https://www.econbiz.de/10010702821