//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
VALUE, SATISFACTION AND BEHAVI...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Australia
24
Australien
24
Consumer behaviour
23
Konsumentenverhalten
23
Relationship marketing
19
Beziehungsmarketing
18
Customer satisfaction
12
Kundenzufriedenheit
12
Social Web
10
Social web
10
Holiday behaviour
8
KMU
8
SME
8
Urlaubsverhalten
8
Brand image
7
Internet marketing
7
Markenimage
7
Online-Marketing
7
Service quality
7
Brand management
6
Customer integration
6
Dienstleistungsqualität
6
Ganzzahlige Optimierung
6
Integer programming
6
Kundenintegration
6
Markenführung
6
Mathematical programming
6
Mathematische Optimierung
6
USA
6
United States
6
Viral marketing
6
Virales Marketing
6
Corporate Social Responsibility
5
Corporate social responsibility
5
Lieferantenmanagement
5
Supplier relationship management
5
Theorie
5
Theory
5
Tourism
5
Tourismus
5
more ...
less ...
Online availability
All
Undetermined
68
Free
21
Type of publication
All
Article
206
Book / Working Paper
30
Other
2
Type of publication (narrower categories)
All
Article in journal
93
Aufsatz in Zeitschrift
93
Arbeitspapier
9
Graue Literatur
9
Non-commercial literature
9
Working Paper
9
Aufsatz im Buch
8
Book section
8
Case study
1
Congress Report
1
Fallstudie
1
more ...
less ...
Language
All
English
145
Undetermined
92
German
1
Author
All
Soutar, Geoffrey N.
133
Williams, Paul
87
Mazzarol, Tim
25
Sweeney, Jillian C.
18
Naumann, Earl
15
Savery, Lawson K.
15
Williams, Hilary P.
15
Lee, Julie Anne
12
Harrigan, Paul
11
Khan, M. Sajid
8
McColl-Kennedy, Janet R.
6
Sullivan, Helen
6
Fujita, Momoko
5
Ng, Siew Imm
5
Reboud, Sophie
5
Ashill, Nicholas
4
Clark-Murphy, Marilyn
4
Dufty, Norman F.
4
Jarvis, Wade
4
Roy, Sanjit
4
Sneddon, Joanne N.
4
Williams, Paul R.
4
Ashill, Nicholas J.
3
Ashill, Nick
3
Cohen, May
3
Ferrier, Barbara
3
Jeffares, Stephen
3
Lee, Julie A.
3
O'Brien, Ingrid M.
3
Semaan, Rania W
3
Sneddon, Joanne
3
Webb, Dave
3
Wilk, Violetta
3
Wilkinson, Ian F.
3
Woodward, Christel
3
Young, Louise
3
Balaji, M. S.
2
Boeing, Alexandra
2
Brodie, Roderick J.
2
Brown, Alan
2
more ...
less ...
Institution
All
Centre for Health Economics and Policy Analysis (CHEPA), McMaster University
3
Department of Economics, School of Business Management
2
GABAL-Verlag GmbH
1
Institute on Global Conflict and Cooperation, University of California
1
London School of Economics and Political Science / Department of Operational Research
1
NEURUS - Network of European and US Regional and Urban Studies
1
Western Australia / Department of Productivity and Labour Relations
1
more ...
less ...
Published in...
All
Management Science Group working paper series
9
African affairs : the journal of the Royal African Society
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
Australasian marketing journal
6
Tourism management : research, policies, practice
6
European journal of marketing : EJM
5
Australian Journal of Management
4
Australian bulletin of labour
4
Journal of business research : JBR
4
Technological forecasting & social change : an international journal
4
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
3
Centre for Health Economics and Policy Analysis Working Paper Series
3
Communities and Banking
3
Human resource development quarterly
3
Journal of fashion marketing and management
3
Journal of marketing management : MM
3
Journal of strategic marketing
3
Psychology & marketing
3
Social Science & Medicine
3
The journal of services marketing
3
Annals of tourism research : ATR ; a social sciences journal
2
Applied economics
2
Asia Pacific journal of marketing and logistics
2
Decision sciences : DS
2
International journal of cross cultural management : CCM
2
International journal of employment studies
2
International journal of entrepreneurial behaviour & research
2
International journal of nonprofit and voluntary sector marketing
2
International journal of public sector management : IJPSM
2
Journal of Marketing for Higher Education
2
Journal of financial services marketing : JFSM
2
Journal of health organization and management
2
Journal of management & organization : JMO
2
Journal of marketing theory and practice
2
Journal of retailing and consumer services
2
Journal of service management
2
Journal of service theory and practice : JSTP
2
Journal of the Operational Research Society : OR
2
Leadership & organization development journal
2
Marketing Working Papers
2
more ...
less ...
Source
All
ECONIS (ZBW)
121
OLC EcoSci
68
RePEc
31
Other ZBW resources
8
USB Cologne (EcoSocSci)
6
BASE
4
Showing
91
-
100
of
238
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
91
Customer satisfaction and business performance: a firm-level analysis
Williams, Paul
;
Naumann, Earl
- In:
The journal of services marketing
25
(
2011
)
1
,
pp. 20-33
Persistent link: https://www.econbiz.de/10008817110
Saved in:
92
Customer dissatisfaction and defection: The hidden costs of downsizing
Williams, Paul
;
Khan, M. Sajid
;
Naumann, Earl
- In:
Industrial marketing management : the international …
40
(
2011
)
3
,
pp. 405-414
Persistent link: https://www.econbiz.de/10008884374
Saved in:
93
Books - BOOK REVIEWS - Deconstructing Apartheid Discourse
Norval, Aletta J.
;
Williams, Paul
- In:
African affairs : the journal of the Royal African Society
97
(
1998
)
389
,
pp. 568-569
Persistent link: https://www.econbiz.de/10008024662
Saved in:
94
The Australian 2006 Census and the Internet
Williams, Paul
- In:
Statistical journal of the United Nations Economic …
24
(
2007
)
3-4
,
pp. 173-182
Persistent link: https://www.econbiz.de/10008044839
Saved in:
95
Understanding the causes of defection among satisfied B2B service customers
Naumann, Earl
;
Haverila, Matti
;
Sajid Khan, M.
; …
- In:
Journal of marketing management : MM
26
(
2010
)
9
,
pp. 878-901
Persistent link: https://www.econbiz.de/10008453120
Saved in:
96
Customer satisfaction and loyalty in B2B services : directions for future research
Naumann, Earl
;
Williams, Paul
;
Khan, M. Sajid
- In:
The marketing review
9
(
2009
)
4
,
pp. 319-333
Persistent link: https://www.econbiz.de/10009853162
Saved in:
97
Leadership for Collaboration
Sullivan, Helen
;
Williams, Paul
;
Jeffares, Stephen
- In:
Public management review
14
(
2012
)
1
,
pp. 41-67
Persistent link: https://www.econbiz.de/10009824350
Saved in:
98
Who's making UK foreign policy?
Williams, Paul
- In:
International affairs
80
(
2004
)
5
,
pp. 909-930
Persistent link: https://www.econbiz.de/10007444027
Saved in:
99
Japan refiner implements crude unit multivariable controller
Singh, Pradeep
;
Hiroshima, Tsutomu
;
Kakinoki, Kazuyoshi
; …
- In:
Oil & gas journal : international petroleum news and …
100
(
2002
)
45
,
pp. 64-75
Persistent link: https://www.econbiz.de/10007470788
Saved in:
100
Patterns of Research Productivity and Knowledge Creation at The Accounting Review: 1967-1993
Rodgers, Joanne
;
Williams, Paul
- In:
The accounting historians journal : research on the …
23
(
1996
)
1
,
pp. 51-88
Persistent link: https://www.econbiz.de/10007318733
Saved in:
First
Prev
6
7
8
9
10
11
12
13
14
15
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->