This note tries to explain concept of key account management (KAM), factors leading to importance of this emerging concept, criteria to determine key accounts from customer base, benefits to both buyers and sellers agreeing to practice it, stages of KAM relationship, conditions under which power...

In this paper we consider modeling leptokurtic daily log-return distributions of three commodities: gold, silver and crude oil. Three modeling approaches are tried out namely (a) a two component mixture of normal distributions model, (b) Variance Gamma (VG) distribution model and (c) Generalized...

In a country with more than a billion people, opportunities in India are abound. This has led to a rapid growth of the QSR industry. However, simultaneously, it has also created a canvass that has many failures and carcass. Several outlets have been closed, a large number are struggling, still a...

What is the effect of competition on prices in a market where the product is offered at different quality levels? Would the increase in competition reduce the price of high quality good more than the low quality good? These are the questions examined in this paper in the context of the video...

India has one of the largest food subsidy programmes in the world that has created a relatively effective social safety net but is also under increasing criticism because of its large contributions to government budget deficits, economic inefficiency and poor targeting. The Food Corporation of...

In India, railways are under the control of the government which is the sole provider of the infrastructure, operations and regulatory functions. Private participation, though very limited, was largely in the domain of infrastructure creation. In January 2006, in a landmark initiative to...

This paper studies an episode of dissemination of wrong stock index values in real time due to a software bug in the Indian Nifty index futures market on the morning of January 18, 2006. The episode provides an opportunity to test various models of cognitive biases and bounded rationality...

New technology based start-ups play a very important role in developing the economy of a country. In India, telecom sector has seen unprecedented growth over the last decade and this has led to emergence of several telecom related start-ups. However, product based B2B start-ups are rare and...

New technology based start-ups play a very important role in developing the economy of a country. However, product based B2B start-ups in India are rare and existing ones have to undergo several challenges in commercializing. Present study explores the evolution of technological capabilities...

New technology based start-ups play a very important role in developing the economy of a country. In India telecom sector has seen unprecedented growth over the decade and this has led to emergence of several telecom related start-ups. However, product based B2Bstart-ups are still rare and they...