Purpose – Identifying appropriate responsibilities and positions needed for successful business process management (BPM) initiatives has become a challenge. Past research efforts have been based on homogenous small samples. The purpose of this paper is to validate a BPM position and...

Purpose – Business process outsourcing (BPO) has become so prevalent that a new term, the extended enterprise, has arisen to describe this approach to structuring an organization. The purpose of this paper is to integrate the information systems and the interfirm governance literatures to...

Purpose: While organizations have learned to understand the importance of developing business process management (BPM) capabilities, digitalization now transforms business processes, and introduces new challenges. Extending prior research examining the value of BPM capabilities in...