Purpose: The purpose of this study is to evaluate critical success factors (CSFs) for the implementation of an enterprise resource planning (ERP) system from a user perspective. Design/methodology/approach: The research was conducted in two successive steps. First, a literature review was...

Purpose: The concept design-driven innovation focuses on innovating product meanings. It has been studied from a variety of perspectives and contexts since the early 2000s. However, a complete overview of the literature published in this area is currently missing. The purpose of this study is...

Purpose: The purpose of this paper is to investigate models and methods for managing supply chain risks and delays in construction projects. Design/methodology/approach: The study mainly employs quantitative analysis in order to identify disruptions in construction supply chains. It also uses...

Purpose: The purpose of this study is to analyze the processes of interconnectedness in cross-functional relationships involved in customer value enabling. Design/methodology/approach: In total, 20 in-depth interviews were conducted in three Brazilian companies from different industries. The...

Purpose: The purpose of this study is to investigate how cross-functional integration supports the execution of the demand-side processes and its effects on both the demand and supply-side processes. Design/methodology/approach: A case study was conducted including a Brazilian multinational...

Purpose: The purpose of this paper is to investigate the problem faced by many Taiwanese restaurant owners who trying to set up their shops in Thailand. Design/methodology/approach: Two surveys were conducted in this study. The first interview questionnaire was designed using the factors...

Purpose: This study aims to explore the enablers and barriers to design-driven innovation, defined as the innovation of product meanings, in the product-development process. Previous research provides some insights into what enables and hinders design-driven innovation; however a detailed...

Purpose: The purpose of this study is to explore reshoring drivers and barriers from a Swedish manufacturing perspective. Design/methodology/approach: This paper is a case study, including four Swedish manufacturing companies, with focus on drivers and barriers from the context of the Swedish...

Purpose: To survive in a competitive landscape, companies are required to identify, develop and continuously improve upon the operations capabilities that have the greatest impact on the overall competitiveness. This paper aims to evaluate critical operations capabilities for competitive...